Digital Marketing FAQ
See a list of commonly asked online marketing questions on this page.
Most Common Questions…
Can I order online through this website?
Yes, you can order our Digital Marketing Services easily & securely online through this website. You can choose your service and package, and then securely pay online as well vie PayPal. (No account required) After you complete your purchase we will contact you directly shortly afterwards to confirm any details, and answer any questions.
What will I need to do after my purchase?
Shortly after your purchase, we will send you an email that will contain a link to the “Order Information Form” where you can provide all the information we need. Here you can specify any details, and provide any content, images, text, and etc. Shortly after you submit the form, we will contact you to verify all details, and answer any questions you may have before we begin working.
What is your refund policy?
We offer a full refund for any reason before we begin working. How ever, once we start or complete the work, we can no longer afford to offer refunds. After you complete your purchase we will contact you directly, and you can discus any questions or concerns before we begin working. At this point you will also be able to request a “no questions asked” full refund.
Who does the work, and from where?
Our highly knowledgable marketing specialists are all located in the United States. All our services are “MADE IN AMERICA” so to speak. You can be sure that you are hiring only skilled & fluent English speaking professionals.
Can I upgrade or downgrade after signing up?
Yes, you can upgrade or downgrade at any time after signing up. When you log in through the My Account Dashboard, you will see a notice regarding your current package and instructions on how to upgrade. If you need to downgrade, you can follow these same instructions to do so. If you have any troubles, feel free to give us a call and we will do it manually for you!
Why are your services better then competitors?
To put it simply… Its because, were are the real deal. Many of our competitors may tell you that they can do it for less. How ever, you need to understand that marketing services are not a tangible retail object where one size fits all. Marketing is extremely complex, and the level of work you put in can be very little, or very much. Our pricing ensures that we spend great amounts of time on your business, and we put in very much work. Competitors will do just the basics, which from first glance may look the same. How ever, once you take a deeper more analytical look, you will surely find there are key elements missing or even wrong. That will keep you from succeeding, and keep you over spending with little results. Insane amounts of money are wasted every day on poorly optimized campaigns and pages, don’t become a victim. As you may learn soon enough you get what you pay for. So get the best!
Website Services FAQ…
When do you begin working?
We generally begin working in about 1-2 days on average. After you complete your purchase is processed, we will send you an email shortly afterwards. The email will contain a link to the “Order Information Form” where you can provide all the details we need. Once you submit the form we will contact you within 72 hours. We will discuss all the details, and answer any questions you may have. After that we will begin working within 1-3 business days. Most of the time we do everything very quickly, and begin working within a day or two.
How long does it take to order a website?
Only a few minutes! You can easily order the website online, and pay using your credit/ debit card, or PayPal Account as well. This will only take a few minutes, and the ordering process is very quick, and made secure via PayPal. (No account required) After we received the order & payment is made, you will receive an automatic email with a link to a form where you can provide any further specific order details. Only need the basic information to get started, and once you fill out & submit the form we will contact you shortly afterwards. We will discuss and review all the details, and you can ask any questions you may have. Then we will begin working right away, and you won’t need to do anything else.
Will I own the Website and the Domain?
Yes, all the website(s) and domain name(s) we design, host, or manage are 100% yours. You can cancel our services with a 30 day notice, and you get no cancellation fees. Also you will keep and own the website and domain name 100% for ever. How ever, all balances must be paid in full before we can release them to you. Also you will need to purchase your own hosting & domain registration, also you will need to maintain the site on your own as well. You can keep the current premium themes and plugins included with your site. How ever, if you want to get updates, you may need to purchase them through the creators websites.
Will I own the Images on my Website too?
Yes, all the stock photos included in your web design purchase are yours to keep. Also you can continue to use the images for ever. You are restricted to using them online only, and additional restricted may apply. You may not claim that you are the creator of the images, but you do not have to give credit to the actual creators. Please see the Stock Photography Website legal pages for full details and restrictions.
Do I need to provide the content?
That is all up to you! We can create all the content needed to complete the service, or you can provide us with your custom content.
Have a Question?
Marketing Services FAQ…
Are there any extra fees or costs?
No, there are no extra fees or costs after you made your purchase. There are absolutely no hidden or surprise costs either. Only on select services we require a one-time set up fee, which is clearly displayed next to the service. Also the set up fee is included/paid right when you make your initial purchase. You only pay the one time or monthly fee you sign up for, and nothing extra!
Are there any commitments?
You may cancel the service at any time for a full refund before we begin working. As for monthly services, you can cancel them anytime with a 30 day notice without incurring any cancellation fees.
When exactly does the service begin?
We start working on your order as soon as possible, normally the work begins as soon as we have all the details needed. You can request a specific date for the service to begin, or we can start the service as soon as we are ready to begin.
Is my payment information secure?
Yes, all of our payments are only processed directly through PayPal. They are one of the most secure & popular online payment processors available. You can pay with a credit/debit card, or with your PayPal account as well. A PayPal account is not required for purchase of services!
Where is your customer support team?
We are 100% based in the United States, and primarily do business in Miami, Florida. All our support staff speaks fluent English, and is located here in America.